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COMMUNICATION

COMMUNICATION IS ESSENTIAL FOR OUR SUCCESS

Communication is a fundamental part of human life and essential for successful social coexistence in general. In particular, it is a key success factor in dealing with our clients and their sometimes conflicting interests, despite all the professional and technical skills required by our multi-layered business model.

FPA COACHING

Communication involves the exchange of information, thoughts, ideas and feelings between individuals or groups. It can be verbal, non-verbal, written or digital. It has different sides, depending on how it is perceived.

 

Communication is therefore multi-layered and invites both conflict and conflict resolution in equal measure.

 

That’s why we offer personal coaching sessions to strengthen your individual communication skills and communication options, regardless of your career level.

 

We focus on the following aspects.

ACTIVE LISTENING

Active listening goes beyond simply listening in order to understand correctly and respond appropriately. It is an important part of interpersonal communication and helps to reduce misunderstandings and strengthen relationships.

DIPLOMATY

Diplomatic skill enables conflicts to be resolved through cooperation and dialog, agreements to be reached and long-term relationships to be fostered. It is based on honesty, respect and the pursuit of common goals.

EMPATHY

Empathy is the ability to empathize with the feelings, thoughts and experiences of other people. Empathy thus promotes understanding, compassion and a deeper connection between people.